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Terms & Conditions

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

 

Collected & processed personal information

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

  • Contact details: Including your name, address, billing address, shipping address (for international delivery from Vietnam), phone number, and email address.

  • Financial information: Including payment card information, transaction details, and payment confirmation provided through our secure payment processors.

  • Account information: Including your username, password, and preferences.

  • Transaction information: Including the leather handicrafts you view, add to your cart, or purchase, and your history of returns or exchanges.

  • Communications with us: Information included in support inquiries or custom order requests.

  • Device and Usage information: Including IP address, browser type, and information regarding how you navigate our website.

 

Personal Information Sources

We collect personal information from the following sources:

  • Directly from you: When you make a purchase, create an account, or contact us.

  • Automatically: Through cookies and similar tracking technologies when you browse our store.

  • From our service providers: including our international shipping partners.

 

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing the Services: To fulfill your orders for leather handicrafts, process payments, and arrange international shipping from our workshop in Vietnam.

  • Marketing and Advertising: To send you updates on new leather designs or promotional offers, subject to your communication preferences.

  • Security and Fraud Prevention: To verify accounts and protect against fraudulent transactions.

  • Communication: To provide customer support and notify you of your order status.

  • Legal Compliance: To comply with applicable laws and regulations.

 

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With WordPress and other vendors who perform services on our behalf (e.g., payment processing and data analytics).

  • With shipping and fulfillment partners to ensure your leather goods are delivered from Vietnam to your destination.

  • With business and marketing partners for personalized advertising.

  • To comply with legal obligations or in connection with a business transaction like a merger.

 

International Transfers

As Hicraftleather is based in and ships from Vietnam, please note that we may transfer, store, and process your personal information outside the country you live in. We rely on recognized transfer mechanisms to ensure your data is protected according to applicable standards.

 

Security & Retention

We implement security measures to protect your data, though no system is impenetrable. We retain your personal information for as long as necessary to provide you with Services, comply with legal obligations, or resolve disputes.

 

Your Rights & Choices

Depending on your location, you may have the following rights:

  • Right to Access/Know: Request a copy of the data we hold about you.

  • Right to Delete: Request that we erase your personal information.

  • Right to Correct: Request corrections to inaccurate data.

  • Right to Opt-out: Unsubscribe from marketing communications at any time.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices.

 

Contact

Should you have any questions about our privacy practices or if you would like to exercise your rights, please contact us at:

Email: support@hicraftleather.com

WhatsApp: +84 79 941 4887

HICRAFT LEATHER

  • Bringing exceptional handcrafted leather products. Proudly made in Vietnam since 2021.
  • Craft it your way!
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Strap Length Guide

There are two sides per strap, which we refer to as the long end and the short end, which are represented by C and D respectively in the diagram below.

Our handcrafted leather straps come in 3 different lengths.

  1. Small (C: 115mm, D: 65mm)
  2. Medium (C: 125mm, D: 75mm)
  3. Large (C: 135mm, D: 85mm)

A quick way to decide on the length to get is based on your wrist size. Here is the general recommendation (if you are between sizes, we recommend to size up):

  • Wrist size of 14.5cm – 17.0cm: Small
  • Wrist size of 16.5cm – 19.0cm : Medium
  • Wrist size of 18.5cm – 21.0cm: Large

If you need a strap that is shorter than Small (115/65), or longer than Large (135/85), you can always have the strap custom made.

Size Chart

 

 

Hope this quick guide helps! Finding the perfect length to get can be a little bit more complicated, as it also depends on the lug-to-lug distance of your watch, and even the shape of your wrist. 

Find Your Lug Width

If you’re looking to purchase a strap for your watch, you will need to know the lug width of your watch. Lug width refers to “A” in this schematic below.

There are two ways to find out the lug width of your watch.

  1. Firstly, you can Google “<watch brand and model> lug width” and see if there is an answer from the brand’s website, or some other websites.
  2. Alternatively, you can simply take a ruler and measure the lug width directly on your watch.

Lug widths are typically in whole numbers, and while the most common lug widths are between 18-22mm, they can go down to 8mm or up to 32mm even. Our ready stock straps are available in 16mm, 17mm, 18mm, 19mm, 20mm, 21mm, 22mm, 24mm and 26mm. If you need other lug widths, you can have it custom made.


You will then need to purchase a strap of the same lug width. For example, if your watch has a lug width of 20mm, you will need to purchase strap with a width of 20-16.


Note: Our Widths typically have two numbers, for example 20-16. The first number (20) refers to the lug width (“A” in the schematic above). The second number (16) refers to the buckle width (“B” in the schematic above). You just need to ensure that the first number matches the lug width of your watch.