Shipping

• Our watch strap, wallet, and belt, etc., usually take up to 5-7 business days to process. For the items that need customization and special care, they may take a few extra days. Your items will be shipped out, and a tracking number will be updated for your orders right after they are finished.
• With large items such as shoes, boots, and any type of bag, they take much more effort to handle, so we will reach out to you directly to discuss when you can expect your item to be shipped.

Delivery

• We cover standard shipping for all items in our store to the US, England, and Australia. For other countries, you have to pay for the shipping cost.
• The shipping fee is only charged once for bulk orders.
• We usually use YUN Express, SINGAPORE POST, RoyalMail, etc., to ship our items depending on your location.
• We also offer expedited shipping in case you require that service. The cost will depend on what the item is. It is around $40-60 for watch straps, wallets, belts, etc. But it will be higher for larger-sized items, and we will discuss it further. 

Taxes, fees, and customs

• Hicraftleather will pay for import fees on our end. However, we will only cover VAT for European countries, and you have to pay for the import fee that equal approximate 20% of the parcel’s declared value.
• Our products are made from exotic leather, which may be subject to import regulations depending on the destination country.
• Buyers are responsible for ensuring that the item can be legally imported into their country. Any customs duties, taxes, inspection fees, or import permits required by the destination country are the responsibility of the buyer.
• Certain countries may require CITES documentation or may restrict the import of specific exotic leathers. If customs authorities request additional documentation or refuse entry of the item due to local regulations, we cannot be held responsible for delays, confiscation, or return of the shipment.

We recommend checking with your local customs office or sending us a direct message before placing an order if you are unsure about your country’s regulations regarding exotic leather goods.